Are you an experienced claims professional ready to step into a senior technical role?

We’re looking for a Senior Claims Adviser – Subrogation and Settlement to join us on a fixed-term basis through to the end of September 2027. You’ll provide technical leadership while managing complex, high-value and large-loss recoveries and helping deliver fair, timely outcomes for clients and FMG.

The opportunity

In this role, you’ll:

• Manage complex recovery, liability and settlement matters.
• Assess evidence, recovery prospects and dispute risk.
• Provide technical guidance on disputed claims and escalations.
• Coach and mentor Claims team members and support onboarding.
• Complete quality reviews and provide constructive feedback.
• Identify emerging risks, trends and opportunities for improvement.
• Support workflow oversight and operational continuity when delegated.

About you

To be successful in this role, you’ll bring:

• Proven experience at a senior level, ideally within insurance, financial services or a customer-focused operational environment.
• Strong subrogation and debt recovery experience, which includes sound knowledge      of insurance, recovery, liability and indemnity principles.
• Resilience, adaptability and the confidence to support and lead change.
• Strong analytical skills and evidence-based decision-making.
• Clear written and verbal communication skills.
• The ability to coach others and influence constructive outcomes.
• A client-focused, empathetic and collaborative approach.

Why FMG? FMG is New Zealand’s leading rural insurer. We’re 100% New Zealand owned and operated, and as a mutual, we reinvest our profits into the business to support our clients and long-term sustainability. You’ll join an organisation that values career development, training and an inclusive team environment. If you’re ready to use your technical expertise to support our clients, strengthen capability and improve claims outcomes, we’d like to hear from you.

Apply now. Applications close Sunday 1st November 2026.