Manager Agribusiness Centre

Listed 11 days Ago
FMG
Financial Services

FMG is seeking an energetic Manager to lead our Agribusiness & Commercial Centre based in Fielding. As the Manager Agribusiness Centre, you’ll provide operational guidance and leadership to FMG’s phone-based Rural and Commercial Insurance Consultants. Your role will involve implementing FMG’s Rural and Commercial strategies to enhance acquisition, retention, and Net Promoter Score (NPS).

FMG has been protecting the interests of rural New Zealand since 1905. Now over 100 years later, we’re still 100% New Zealand owned and the country’s leading rural insurance specialist. As a mutual we invest profits back into the business to keep our premiums competitive for clients. As an employer, we invest in our people to foster a working environment that promotes learning and development, achievement and celebrates success.

Your Responsibilities:

You’ll play a pivotal role in driving FMG’s growth, ensuring consistent delivery of the client value proposition for new clients. Whilst focusing on improving organisational efficiency, effectiveness, engagement, and employee experience.

  • Leadership and Coaching: Provide day-to-day leadership and coaching to phone-based Rural and Commercial Insurance Consultants & ensure outstanding results from the team.
  • Operational Planning: Optimise the utilisation of client systems and processes. Build, monitor, and manage relationships to maximise sales and growth opportunities within the Centre.
  • Collaboration: Connect with Sales, Advice, and Service teams to meet retention and referral targets.
  • Team Development: Oversee the team’s advice process, product training, and compliance requirements, enhancing team knowledge and performance

Qualifications and Skills:

  • Proven Leadership: History of coaching leaders to drive team success.
  • Strategic Thinker: Experience in building and executing successful growth strategies.
  • Client-Centric: Committed to enhancing the client experience.
  • Relationship Builder: Strong skills in building relationships across all levels of the organisation.
  • Contact Centre Experience: Familiarity with contact centre operations.
  • Sales Acumen: Demonstrated ability to drive sales results.

Why FMG?

At FMG, we know our success is because of our people. When you join our team, you become part of the FMG family and it's our priority to make sure you're well looked after.

We offer:

  • Flexible Work Practices: Balance work and life effectively.
  • Professional Development: Five paid professional development days.
  • Wellbeing Support: Two paid wellbeing days.
  • Giving Back: An annual paid give-back opportunity.

Ready to take on this exciting new role? Apply now and let nothing stop you!

Application Deadline: 5pm, Wednesday 17th July 2024.