Customer Service Representative

Listed 13 days Ago
FMG
Financial Services

Are you ready to build a career in a proud 100% NZ Owned Mutual?

FMG are looking for Sales and Service Superstars with roles within both our Service Centre and New Client Centre. These roles are more than simply “answering the phone”, you will be the voice of FMG and will be the first point of contact for new or existing clients. You will be talking with our clients daily – answering queries, selling insurance products, problem solving and ensuring we continue to deliver on our promise of ‘providing FMG clients with a world class service experience’ and ensuring all their insurance needs are met!

Since 1905 FMG has been protecting the interests of rural New Zealand. Now over 100 years later, we’re still 100% New Zealand owned and the country’s leading rural insurance specialist. As a mutual we invest profits back into the business to keep our premiums competitive for clients. As an employer, we invest in our people to foster a working environment that promotes achievement and celebrates success!

To be successful in these roles you will have an excellent telephone manner, high-quality listening skills, problem solving skills and a never-ending commitment to the customer. Your ability to think on your feet, the willingness to learn, be able to retain complex information and have a high level of computer literacy. You’ll be provided with full training and support which will ensure you achieve your full potential.

At FMG, we know our success is because of our people. So, when you join our team, it's our priority to make sure you're well looked after and feel a part of the FMG family. So along with an opportunity to kick start your career, FMG also offers free life insurance and income protection, 4% company contribution to superannuation, flexible working practices, five paid professional development days, 2 paid wellbeing days, annual salary reviews and a paid give back every year – among many exciting benefits.

So, if you want to work within a great team, for an organisation with an amazing culture, in a role that will challenge you and open up doors for future opportunities within FMG, then make it happen - Apply now.

These are full time roles (37.5 hours per week), with set scheduled shifts across five days (Monday to Saturday) between 7.30am – 6.30pm. Salaries start at $52,000 per annum, with yearly pay reviews.

Applications close 5pm, Thursday 2nd May 2024.

Key Recruitment Information –

  • If you are shortlisted, you will receive an email invitation to an Assessment Centre, in our Christchurch office on Tuesday 14th May 2024.
  • Successful applicants will be expected to commence full-time work / training from Monday 24th June 2024.